Welcome to the Lumension Customer Portal

We are pleased to announce that the latest version of our flagship Lumension® Endpoint Management and Security Suite (L.E.M.S.S. v7.3) is now available. L.E.M.S.S. v7.3 contains numerous improvements, including: extended Windows non-security content in Patch and Remediation; new Advanced Memory Protection and other malware protection features in Application Control and AntiVirus; greater platform stability; and improved performance.

Learn more about all the new features and capabilities in L.E.M.S.S. v7.3 at our What's New in v7.3 page, or in the Release Notes in the documentation section here in the Customer Portal.

IMPORTANT: End of Support for Lumension® Endpoint Management and Security Suite

Per the Lumension® Product Support Lifecycle Policy (KB 403), Lumension® Endpoint Management and Security Suite (L.E.M.S.S.) v7.0 went into Self-support on December 2, 2012 and L.E.M.S.S. v7.1 goes into Self-support on April 30, 2014.

UPGRADE TODAY! Learn more about upgrading your servers and endpoints to L.E.M.S.S. v7.3 at our Upgrade Center page to take advantage of important new capabilities.

IMPORTANT: Lumension® Scan Reaches End of Life

In order to focus on enhancing our current L.E.M.S.S. platform architecture and build for new customer requirements driven by increasing targeted threats, Lumension will no longer support or develop its Lumension® Scan product, effective April 25, 2014. For more information, please see our our announcement and our our FAQs. This includes information on a no-cost opportunity for current Lumension® Scan customers to migrate to QualysGuard.

Lumension® Endpoint Security (LES) v4.5 SR2 is now available!

This release includes numerous feature enhancements, including agent support for Windows 8.1 and Server 2012 R2 and extend support for the Portable Device Class. All customers with current maintenance agreements may download this latest release from the Lumension Customer Portal. Learn more about the release in Knowledgebase article KB582.

How to Make Security a Priority at Your Organization

Technology to ward off hackers and the policies and processes that guide those tools cannot be effective without the involvement of your end-users and line of business leaders. You need to have support and participation from these two audiences if IT is to be successful in the daily battle against cyber security threats and risks. To help IT get started on building a better understanding across your organization, we've created a few resources for you to share.

Visit your IT Security Resource Center

Get Your CEO On Board:
What Every CEO Should Know About IT Security
Help your CEO and other executives better understand IT risk by sharing a new eBook and video series created just for them.

Educate Your End Users:
Be Aware of What You Share
To help you educate your organization Lumension has created an end-user educational resource including several videos with topics ranging from Computer Virus and Threats to Secure Passwords.

Changes to Customer Portal and Ticket Support

Lumension® Updates Customer Portal : Several changes are in the Customer Portal.

  1. When you click the Support link, you will be directed to our new Customer Center.
  2. When you click the KnowledgeBase link, you will be directed to our updated KnowledgeBase articles.
  3. Clicking the Advanced Search link on the KnowledgeBase gives you access to advanced search functions like Keyword, Article ID and Product bases searches.

Now Available for Beta Testing

The Lumension® Continuous Beta Program is designed to provide qualified participants the means to contribute in the development and refinement of Lumension's award-winning solutions. The Lumension® Continuous Beta Program accelerates core innovation, while offering first-mover advantages for the select customers who actively participate. To see what Lumension solutions are currently or soon to be in Beta and to become a Beta tester, simply go to www.lumension.com/beta.